How do I return an item?
Returns must have a return authorization number. A return authorization number can be obtained from our customer service department. Return shipping expenses are paid by the customer. Products must be returned within 30 days of receiving a return authorization number. Refunds are issued to your original form of payment for items returned within 14 days. Orders may be canceled until the product has shipped by notifying Vitalstimorders.com by email or phone.